Privacy Policy – 9rbet

9rbet Privacy Policy – How safe is your data with us

9rbet places the highest priority on user privacy. On this page, we explain in detail — what data we collect, why we collect it, how it is protected, and what rights you have.

Last Updated: January 2026 SSL Secured Bangla Version

9rbet's Data Protection Commitment

SSL
128-bit Encryption
0
Data Is Never Sold
30 Days
Limits on Data Deletion
24x7
Support Available
Encryption
All Data Secured
No Selling
Never Shared with Third Parties
Full Control
In Your Data
International Standards
GDPR Compliant

About This Privacy Policy: This document applies to the 9rbet website and all associated services. By using 9rbet, you are considered to have accepted this Privacy Policy.

1

Introduction

9rbet takes the privacy of your personal data seriously. This Privacy Policy ("Policy") describes how 9rbet collects, processes, stores, and protects your information, and outlines the rights available to you.

We believe transparency is the best policy. Nothing is hidden behind complex legal language in this document — everything is stated in plain, straightforward terms so you can understand it easily.

9rbet complies with international data protection standards, including GDPR and other applicable regulations. We employ both technical and administrative measures to keep your data secure.

Applicability: This Policy applies to 9rbet's website, mobile version, and all associated digital platforms.

2

What Data We Collect

9rbet collects user information through a number of channels. A detailed breakdown of what data is collected and under what circumstances is provided below:

2.1 Information Collected at Registration

  • Identity Information: Full name and date of birth.
  • Contact Information: Email address and mobile number.
  • Address Information: Residential address, city, and district.
  • Login Details: Username and password (stored in encrypted form).

2.2 Information Collected During KYC Verification

  • National ID (NID) or passport details.
  • Proof of address documentation details.
  • Payment method verification details.

2.3 Usage & Activity Data

  • Login time and IP address.
  • Gaming history, betting records, and winnings.
  • Details of deposit and withdrawal transactions.
  • Records of support chat conversations.
  • Device type, browser, and operating system.

2.4 Automatically Collected Information

Some data is collected automatically via Cookies, Pixels, and other tracking technologies — including page visit information, click patterns, and session duration.

Data TypeCollection PointMandatory?
Name & Date of BirthAt RegistrationYes
Email & PhoneAt RegistrationYes
NID / PassportDuring KYC VerificationAs required
IP AddressEvery SessionYes (Automated)
Gaming HistoryIn Every GameYes
Cookie InformationUpon Accessing the WebsitePartially Optional
3

How Your Data Is Used

9rbet uses the data it collects solely for specific and legitimate purposes. The different purposes are described below:

Account Management
To manage registration, login, profile updates, and account security.
Payment Processing
To process deposits, withdrawals, and other financial transactions.
Security & Fraud Prevention
To detect suspicious transactions, money laundering, and fraudulent activity.
Customer Support
To resolve support requests, process complaints, and provide assistance.
Service Improvement
To analyse usage patterns and improve the overall platform experience.
Responsible Gaming
To monitor gaming behaviour and identify risky patterns at an early stage.

9rbet never uses your data beyond its original purpose. If your information is ever needed for a new purpose, you will be informed beforehand.

4

Who Your Data Is Shared With

9rbet does not sell your personal data or share it with any unauthorized third parties. However, data may be shared in specific circumstances necessary for service delivery:

4.1 Service Partners

  • Payment Providers: For transaction verification with payment gateways such as bKash, Nagad, and Rocket.
  • Game Provider: Companies such as Pragmatic Play and NetEnt, for the purpose of operating games.
  • KYC Service: Identity verification software providers.
  • IT Services: For cloud storage and server management.

4.2 Legal Obligations

Data may be disclosed in response to lawful orders from government or law enforcement authorities. In such cases, only the specifically requested information is provided.

4.3 Business Restructuring

In the event of a company merger, acquisition, or restructuring, data may be transferred. You will be notified in advance, and this Privacy Policy will remain in effect.

What We Don't Do: 9rbet never sells or rents your data to advertisers, data brokers, or unrelated third parties.

5

Data Security Measures

9rbet follows the highest industry standards to keep your data secure, with both technical and administrative safeguards in place.

5.1 Technical Safeguards

  • SSL/TLS Encryption: All communication between the website and servers is secured with 128-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): Option to enable 2FA for an extra layer of security.
  • Firewall: Advanced network firewalls and intrusion detection systems.
  • Data Backup: Regular encrypted backups are stored across multiple secure locations.

5.2 Administrative Safeguards

  • Only authorized personnel have access to personal data.
  • All staff members are required to sign a confidentiality agreement.
  • Regular security training and audits are conducted.
  • A protocol is in place to take immediate action in the event of a data breach.

What Happens in the Event of a Data Breach?

In the event of a data security breach that puts your information at risk, 9rbet will notify affected users within 72 hours and take immediate preventive action. This is our commitment.

6

Cookie & Tracking Policy

9rbet uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.

Cookie TypePurposeDurationCan Be Disabled?
Required Login sessions, security tokens At end of session No (Mandatory)
Functional Language preference, layout settings 1 Year Yes
Analytical Page visits and usage statistics. 2 Years Yes
Marketing Personalized Offers 90 Days Yes

How to Disable Cookies

You can manage cookie preferences directly in your browser settings. However, disabling essential cookies may prevent certain features of 9rbet from functioning correctly.

7

Data Retention Period

9rbet does not retain data longer than necessary. Retention periods for different categories of data are defined by our established policy:

Data TypeRetention PeriodReason
Account Information5 years after account closureLegal Obligations
Transaction Records7 YearsFinancial Regulatory Standards
KYC Documents5 YearsAnti-Money Laundering
Support Conversations2 YearsQuality Control
Analytics Data2 YearsService Improvement
Marketing PreferencesUntil Consent Is WithdrawnLegitimate Interest

Once the retention period expires, data is securely deleted or anonymized.

8

Your Data Rights

9rbet gives you full control over your personal data. In accordance with international data protection standards, you have the following rights:

👁️
Right to Access
You have the right to know what information 9rbet holds about you.
✏️
Right to Rectification
The right to request correction of any inaccurate or incomplete information.
🗑️
Right to Erasure
The right to request deletion of your data under certain conditions.
🚫
Right to Object to Processing
The right to object to the processing of your data for specific purposes.
📦
Right to Portability
The right to receive your data in a machine-readable format.
⏸️
Right to Restrict Processing
The right to temporarily restrict the processing of your data under certain circumstances.

To exercise any of these rights, email [email protected]. We will respond within 30 days.

9

Minor Protection

9rbet strictly refrains from collecting or processing personal data of anyone under the age of 18. Our platform is intended for adults only.

  • Age is verified at the time of registration.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • Any minor's data collected inadvertently is deleted promptly.
  • If parents have any concerns, they can report them to [email protected].
10

International Data Transfers

9rbet's servers and service partners may be located in various countries. Your information may be transferred internationally.

For any cross-border data transfers, we ensure that the destination country has adequate data protection measures in place. Standard Contractual Clauses (SCCs) and other internationally recognized mechanisms are used for this purpose.

Guarantee: Even when your data is transferred outside the country, it remains fully protected under this Privacy Policy.

11

Marketing Communications

9rbet may send you promotions, bonus offers, and gaming updates. Your consent for this is obtained at the time of registration.

How to Opt Out of Marketing

  • Click the "Unsubscribe" link at the bottom of any email.
  • Update your notification preferences in Account Settings.
  • Send your request to [email protected].

Opting out of marketing will not affect essential transaction and security-related communications, which will continue as normal.

12

Policy Update Process

9rbet may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or service expansions.

  • For major changes, you will be notified at your registered email address at least 7 days in advance.
  • Check the "Last Updated" date at the top of the page to see when changes were made.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

Check this page periodically to stay up to date, or keep our email notifications enabled.

13

Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email
Response Within 30 Days
Live Chat
Available 24x7
Instant Response
FAQ
Frequently Asked Questions
Privacy Guarantee

Why 9rbet Is a Trusted Guardian of Your Data

Every feature is designed to keep your data even more secure.

Military-Grade Encryption

Every data transmission on 9rbet is secured with 128-bit SSL/TLS encryption — the same technology used by the banking sector. Your password, personal details, and transactions are completely protected.

Data Is Never Sold

9rbet never sells or rents your data to third parties. When data is shared with partners for limited purposes such as payment processing, it is governed by strict agreements.

Full User Control

You have the full right to view, correct, delete, or port your data. Simply send a request to [email protected] — resolved within 30 days.

Minimal Data Collection

9rbet only collects information that is strictly necessary to operate its services. Avoiding unnecessary data collection is a core principle of ours.

GDPR-Compliant

9rbet adheres to the European GDPR — among the world's strictest data protection regulations. This is the strongest guarantee of your data's security.

Scheduled Data Deletion

Once legal retention obligations have expired, data is automatically and securely deleted. No outdated information is kept indefinitely.

FAQs

Frequently Asked Questions

In 9rbet tournaments and leaderboards, only your username or display name is shown — your real name, email, or phone number is never visible to other players. Rankings, point scores, and achievements may be visible to other tournament participants, but entirely under an anonymous identity. Each tournament's rules clearly specify what information will be displayed. You can change your display name in Account Settings for greater privacy.

Yes, 9rbet offers several tools to help you manage your budget and time. The Deposit Limit lets you set a daily, weekly, or monthly cap on deposits — once set, you cannot deposit beyond that amount. The Loss Limit lets you define the maximum amount you can lose within a given period. The Session Limit lets you cap how long you play each day. To activate these settings, go to the Responsible Gaming section in your account settings or contact our support team. Reducing a limit takes effect immediately; increasing one requires a 24–48 hour cooling-off period — this is for your own protection.
Data Lifecycle

How Your Data Flows

From registration to account closure — every step of your data journey at 9rbet is secure and transparent.

Step 1: Data Collection
Only the necessary information is collected during registration. No additional details are requested.
Step 2: Encryption & Storage
Collected data is instantly encrypted and stored on secure servers.
Step 3: Limited Use
Data is used solely for its stated purpose, and a log is maintained for every instance of use.
Step 4: Secure Deletion
Data is permanently deleted after the retention period. No residual records are kept.

Privacy Health Check

Data Is Never Sold
Your data will never be sold under any circumstances.
SSL 128-bit Encryption
All data is protected with the highest level of encryption available.
GDPR Compliant
We comply with the world's most stringent data protection standards.
Full User Control
You may request to view, correct, or delete your data at any time.
Breach Notification Within 72 Hours
You will be notified immediately in the event of a data breach.
Scheduled Data Deletion
Automatically and securely deleted upon expiry.
Related Pages

Learn More

Terms & Conditions

Full terms and conditions for using the platform.

View

Responsible Gaming

Tools and resources for responsible gaming.

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About Us

About 9rbet — our identity and history.

View

FAQ Page

Answers to common questions.

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Your Data Is Safe – Play With Peace of Mind

Your privacy is fully protected at 9rbet. Open an account today and enjoy a safe, fun gaming experience.

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18+ only. Please gamble responsibly.

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