9rbet charges no service fee on withdrawals – that's our policy. Whatever you win, you keep in full. However, your payment provider (bKash, Nagad, Rocket, or your bank) may apply their own transaction fees, which are outside 9rbet's control.
Withdrawal limits by payment method:
- bKash: Min ৳500 – Max ৳50,000 (per day). Processing time: typically 5–10 minutes.
- Nagad: Min ৳500 – Max ৳50,000 (per day). Processing time: 5–10 minutes.
- Rocket: Minimum ৳500 – maximum ৳30,000 per day. Processing time: 10–15 minutes.
- Bank Transfer: Minimum ৳5,000 – maximum limit varies by bank. Processing time: 1–24 hours.
- Your account KYC verification must be completed before any withdrawal can be processed.
- Direct withdrawals from your bonus balance are not available — you must first meet the Wagering Requirement.
For any withdrawal issues, contact us via Live Chat or at [email protected].
9rbet offers multiple support channels for users in Bangladesh. Bengali-language assistance is available across all channels.
- Live Chat: Click the chat icon at the bottom right of the website. This is the fastest channel – you'll typically get a response within 1–3 minutes. Available 24 hours a day, 7 days a week.
- Email Support: Send a message to [email protected]. For complex issues, please provide full details. Response time: typically within 2–6 hours.
- FAQ Page: Most common questions are answered right here. Check this page before reaching out to support.
Support contact hours: 24x7 — any day of the week, at any time.
When contacting us by email, please include your registered email address or Username – this helps us resolve your issue faster.
At 9rbet, each person is allowed only one account. This is a strict policy we enforce to ensure fair gaming for everyone.
- If one person opens multiple accounts, all accounts may be permanently closed and any accumulated balance may be forfeited.
- Two different members of the same household may operate separate accounts from the same device, but each person must complete KYC verification individually.
- The same bank account or mobile number cannot be linked to two different 9rbet accounts.
- If a Duplicate Account is suspected, 9rbet may request your NID or another form of ID for verification.
- Attempts to create multiple accounts to abuse bonuses are automatically detected.
If you have any questions about multiple accounts, reach out to support directly – disclosing this upfront helps avoid any issues.
Yes, 9rbet has a dedicated mobile app that works seamlessly on both Android and iOS devices. Due to Google Play Store restrictions, the app must be downloaded directly from the 9rbet website.
Steps to install on Android:
- Visit 9rbet.pro and click the "Download App" button.
- An APK file will be downloaded. To install it, go to your phone's Settings > Security > enable "Unknown Sources".
- Tap the downloaded APK file and select Install.
- Once installed, tap the icon and log in.
For iOS (iPhone/iPad) users:
- Open the 9rbet.pro website in Safari.
- Tap the Share button and select "Add to Home Screen".
- This is a Progressive Web App (PWA) — it works just like a native app.
App Features:
- Faster loading and a smoother gaming experience.
- Push Notifications – Get instant bonus offers and match updates.
- Interface optimized for mobile.
Signing up with 9rbet is quick, easy, and completely free – your account will be ready in just 2–3 minutes.
What you'll need to register:
- Full name: Full name as it appears on your NID.
- Email address: A valid email address – this will be used for verification.
- Mobile number: Active Bangladeshi number (01X-XXXXXXXX).
- Date of birth: For age verification purposes.
- Username & Password: Customize it your way.
- Currency: Select BDT (Bangladeshi Taka).
Additional KYC verification for large transactions:
- A photo of your NID (National ID Card) or passport.
- A selfie or live verification.
To register Click here।
No, anyone under 18 cannot create an account or play on 9rbet. This is one of our strictest policies.
- Your date of birth is used for initial age verification at the time of registration.
- For your first large withdrawal, age verification is required using your NID or birth registration certificate.
- If a user is suspected to be underage, 9rbet will immediately suspend the account and request KYC documents.
- Registering with false information will result in permanent account closure and your balance may be forfeited.
- Parents should enable Parental Control on their child's device.
To learn more about responsible gaming, visit our Responsible Gaming page View.
9rbet offers Free Spins and daily login bonuses for regular members. Stay active to keep accessing these offers.
Ways to earn Free Spins:
- Get 50 free spins on selected slot games upon registration.
- Extra Free Spins are included with the deposit bonus.
- Special Free Spins offers are available during select promotional periods such as IPL, BPL, and Eid.
- Once logged in, any active Free Spins offers will be visible in the Promotions section.
Daily Login Bonus:
- Log in every day to earn loyalty points.
- Log in 7 days in a row to unlock a special bonus.
- Earn points and redeem them for cash, free spins, or deposit bonuses.
Where to find it:
- After logging in, go to the "Promotions" or "My Bonus" section on your dashboard.
- Active offers will be listed there — click "Claim" to redeem them.
All bonus offers come with their own Wagering Requirements and expiry dates. Terms & Conditions Read.